Shipping & Handling

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

flat rate shipping: We offer free shipping

Shipping Country	Estimated delivery time	Price
USA, UK	5 to 12 business days	Free Shipping

Canada, Australia	8 to 15 business days	Free Shipping
All Others countries	10 to 19 business days	Free Shipping

 

*This doesn’t include our 1-3 days processing time.

If you have not received your order within the time frame listed above, then please allow at least 2-3 more days prior to contacting us to check on the status of your shipping.

We will notify you with a tracking number by email when your items have been shipped. It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

For more details on delivery information click here

Contact Email:  service@veneal.com

Happy shopping!